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WGU Operations Management (C215, VDC2) Sample Questions:

1. Which function does marketing play in a just-in-time (JIT) organization?

A) JIT marketing simplifies inventory flow.
B) JIT marketing focuses on producer-driven quality.
C) JIT marketing synchronizes product demand with assembly.
D) JIT marketing focuses on customer-driven quality.

2. Which definition used for quality evaluates how well a product performs its intended function?

A) Fitness for use
B) Support services
C) Value for price paid
D) Psychological criteria

3. Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?

A) Output / input
B) Throughput time / value-added time
C) Actual output / standard output
D) Time a resource is used / time a resource is available

4. Which function does marketing play in a just-in-time (JIT) organization?

A) JIT marketing simplifies inventory flow.
B) JIT marketing focuses on producer-driven quality.
C) JIT marketing synchronizes product demand with assembly.
D) JIT marketing focuses on customer-driven quality.

5. Why is it beneficial for an organization to designate employees to communicate alternative ways to complete a job in a methods analysis?

A) They may have suggestions for improving the operation.
B) They may resist training on new machines.
C) They know how an operation has always been done with no need to change.
D) They are experts in their field.

Solutions: