Instant Download Nortel : 920-164
Check Updated on: Sep 29, 2026
No. of Questions: 57 Questions & Answers with Exam Engine
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Nortel 920-164 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting and Fault Resolution | 10% | - Common error conditions - Diagnostic tools and procedures - Fault isolation and resolution |
| Maintenance and Monitoring | 20% | - Routine maintenance tasks - System monitoring and logging - Backup and restore procedures |
| System Overview and Architecture | 20% | - System architecture and interfaces - Contact Center Manager RIs6.0 components - Hardware and software requirements |
| System Configuration and Administration | 25% | - User and administrator accounts - Database and license management - Basic system setup |
| Installation and Initialization | 25% | - Software installation procedures - Post-installation configuration - Pre-installation planning |
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