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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. You are adding a sales team member to a Microsoft Dynamics CRM 2011 organization. You need to assign the Salesperson security role to the new user. What are possible ways to achieve this goal? (Choose all that apply.)

A) Assign the user to a team that has the Salesperson role assigned.
B) Assign the Salesperson role to the user upon creation.
C) Assign the user to the Salesperson team queue.
D) Assign the user to a business unit that has the Salesperson role assigned.

2. Which of the following elements allow you to edit the Can be customized managed property? (Choose all that apply.)

A) a business entity in a managed solution
B) a business entity in an unmanaged solution
C) a custom component that is part of a default solution
D) a custom component that is part of an unmanaged solution

3. A company uses Microsoft Dynamics CRM 2011. You need to ensure that when the ownership of an account is transferred, only associated user-owned cases that have a status of Open are assigned to the new owner. Which relationship behavior should you set in the one-to-many (1:N) relationship between accounts and cases?

A) Cascade Active
B) Cascade User-Owned
C) Cascade None
D) Cascade All

4. You are creating a native many-to-many (N:N) relationship in Microsoft Dynamics CRM 2011. Which property must you specify for each entity in the relationship?

A) Relationship Mapping
B) Primary Entity
C) Display Option
D) Cascading Behavior

5. A company uses Microsoft Dynamics CRM 2011. You need to audit data changes in fields. Which of the following should you enable for auditing? (Choose all that apply.)

A) the organization
B) the field
C) the team
D) the entity
E) the user

Solutions: