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IBM M8010-246 Exam Syllabus Topics:

IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Supply chain visibility _____________________________

A) is focused primarily on business dashboards
B) automatically handles all exceptions
C) applies marketing techniques to supply chain management
D) coalesces a myriad of information to automate response and highlight exceptions

2. Which one of these software solution components providing business capabilities is
NOT part of the 'Service' Offerings?

A) IBM Case Manager
B) Retail Store Solutions
C) ILOG
D) Unica

3. You can create a powerful self-service experience for the customer using?

A) The IBM Customer Service System
B) The IBM Customer Experience Suite
C) The IBM Commerce Framework
D) The IBM Enterprise Service Process Manager

4. Which of these provides shopping flow optimized for smart phones, eMarketing spots tailored to mobile users and cross channel shopping/fulfillment capability?

A) Mobile framework.
B) Commerce light.
C) Mobile shopping studio.
D) Mobile starter store.

5. Marketing focus is shifting from outward bound / mass media to:

A) building a 1:1 interaction with the customer
B) product placement in movies and television shows
C) up-sell potential via outbound calling centers and automated dialers
D) cable television infomercials

Solutions: