Exam Code: HP2-H11
Exam Name: Selling HP Thin Clients
Certification Provider: HP
Corresponding Certification: HP Certification III
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HP HP2-H11 Exam Syllabus Topics:

SectionObjectives
HP MultiSeat Computing Solution- Features and benefits
  • 1. Multi-user architecture
  • 2. Educational deployment scenarios
  • 3. Cost savings
Business Value and Customer Benefits- Value proposition
  • 1. Simplified management
  • 2. Reduced total cost of ownership
  • 3. Security advantages
  • 4. Lower power consumption
Client Virtualization Fundamentals- Virtual desktop infrastructure concepts
  • 1. Centralized computing
  • 2. Remote desktop technologies
  • 3. Cloud computing scenarios
HP Thin Client Portfolio- HP Thin Client product families
  • 1. Smart Zero and ThinPro solutions
  • 2. Desktop thin clients
  • 3. Mobile thin clients
Deployment Scenarios- Industry applications
  • 1. Healthcare
  • 2. Enterprise office environments
  • 3. Education
  • 4. Government
Sales Opportunities and Competitive Positioning- Selling methodology
  • 1. Competitive differentiators
  • 2. Opportunity identification
  • 3. Solution recommendation
  • 4. Customer requirements analysis

HP Selling HP Thin Clients Sample Questions:

Question 1

VMware View is an example of which category of client virtualization components?

A. connection broker
B. virtualization management tool
C. VDI solution
D. remote protocol


Question 2

The following question is an example of which type of sales question?
"How does this solution enable you to support your techincal requirements for managing school district business?"

A. Assessment
B. presentation
C. elevator pitch
D. discovery


Question 3

When competing against Wyse thin clients with ThinOS, what can you point out that would raise customer concerns?

A. The ThinOS operating system has a large footprint with heavy resource overhead.
B. Wyse ThinOS clients do not support a stateless architecture.
C. ThinOS is a proprietary operating system not supported by Citrix or VMware.
D. Wyse ThinOS clients take a longer time to boot than HP thin clients.


Question 4

Which step follows a technical review in the HP Customer Driven Sales Methodology (CDSM)?

A. product evaluation
B. proposal review
C. performance rating
D. proposal acceptance


Question 5

Your customer's desk-based user profile consists primarily of knowledge workers. Which HP client virtualization portfolio should you recommend for this customer?

A. Blade PC Solutions
B. Virtual Desktop Infrastructure (VDI)
C. Blade Workstation Solutions
D. Server-Based Computing (SBC)


Solutions:

Question 1
Answer: C
Question 2
Answer: C
Question 3
Answer: D
Question 4
Answer: A
Question 5
Answer: C

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