Servicing HP Desktops, Workstations and Notebooks: HP2-H27 Exam
"Servicing HP Desktops, Workstations and Notebooks", also known as HP2-H27 exam, is a HP Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 73 Q&As to your HP2-H27 Exam preparation. In the HP2-H27 exam resources, you will cover every field and category in HP Certification III Certification helping to ready you for your successful HP Certification.
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HP HP2-H27 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Repair Procedures | - Preventive maintenance and servicing
|
| HP Personal Computing Hardware Fundamentals | - Desktop, workstation, and notebook hardware components
|
| Networking and Peripheral Support | - Basic connectivity and device integration
|
| Troubleshooting and Diagnostics | - Hardware and system diagnostics
|
| Installation and Configuration | - System setup and operating system installation
|
HP Servicing HP Desktops, Workstations and Notebooks Sample Questions:
What tag do certain HP workstations have (in addition to the service tag) that provides the build ID and the feature byte, which are required for replacing a system board?
- A. the support label
- B. the system board label
- C. the flexbuild label
- D. the technician data label
Correct Answer: C 🗳️
Which statement is true about replacing system boards?
- A. You must update the BIOS with the correct licensing information when replacing system boards that are tied to individual or group licenses.
- B. You must back up the encryption keys, passwords, and other user credentials before replacing system boards that include the Trusted Platform Module (TPM).
- C. Replacing the system board typically includes moving items, such as CPUs, memory modules, heat sinks, fans, and RTC batteries, from the old board to the new board.
- D. The system board replacement part includes the processor and the heat sink and must be replaced as a complete unit.
Correct Answer: C 🗳️
PCIe cards have a maximum allowable power consumption of 25 Watts although some x16 slots support higher wattages. What is the best way to verify that the PCI slot supports the device power requirements?
- A. Install the device, and see if the device works as specified.
- B. Search the Internet for information from anyone who has performed the same installation you are performing.
- C. Check the product QuickSpecs for product support information.
- D. Check the power supply for additional PCI devices with which to add additional power.
Correct Answer: C 🗳️
Which statement best describes self-encrypting drive (SED) technology?
- A. SEDs can support hardware-based encryption or software-based encryption configured using HP ProtectTools.
- B. SEDs that use hardware-based encryption encrypt all files on the disk other than operating system files.
- C. SEDs can support hardware-based encryption, software-based encryption, and a combination of the two configured using HP ProtectTools.
- D. The hardware-based encryption in a SED uses a 256-bit Advanced Encryption Standard algorithm that surpasses the Trusted Computing Group's OPAL Security standard.
Correct Answer: A 🗳️
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What must the customer do to ensure recovery of encrypted data before replacing a system board that contains a Trusted Platform Module (TPM)?
- A. Export the username and password that are associated with the desktop TPM application that accesses the encrypted data.
- B. Back up the certificates and encryption keys that are stored in the TPM chip to an external device.
- C. Run the HP TPM export utility to save the encrypted information to an FTP site.
- D. Export the TPM embedded MySQL database to an external device.
Correct Answer: B 🗳️
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