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CompTIA JK0-801 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-801) Sample Questions:

1. A technician just finished replacing a laptop screen, and upon first boot notices that the screen provides a very faint but darkened image, which cannot be adjusted. Which of the following was MOST likely left unplugged after replacement?

A) CMOS Battery
B) Mini-PCI Card
C) Inverter
D) DC Cord

2. Which of the following represents a connector that supports the connection of external devices? (Select TWO).

A) IEEE1394
B) EIDE
C) IDE
D) SATA
E) eSATA

3. Since calling in an issue two days ago, a user reports that they have not heard from a help desk technician. Which of the following is the MOST appropriate response?

A) Let the user know that the problem will be escalated immediately.
B) Let the user know that the technician will be out to resolve the problem tomorrow.
C) Close the initial ticket that was issued and open a new help desk ticket for the user.
D) Let the user know that there is no record of the initial call.

4. Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?

A) Acquire the appropriate tools that are going to be used.
B) Remove loose jewelry.
C) Touch the case to discharge static.
D) Refer to manufacturer documentation.

5. Which of the following cable connection types is an example of a mini DIN?

A) PS/2
B) BNC
C) DB9
D) RCA

Solutions: