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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions

A) ii, iv & v are true, i & iii are false
B) ii & iv are true, i, iii & v are false
C) i, ii & v are true, iii & iv are false
D) iii, iv & v are true, i & ii are false

2. In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?

A) They focus on quantitative usability evaluations
B) They use prototyping in their development process
C) They also seek to address users with limitations
D) They focus on agile development

3. A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

A) The usability of the website is good - five minutes is a fair amount of time
B) That depends on the accessibility of the website
C) The usability of the website is bad - five minutes is way too long
D) That depends on the context of use as users may have different expectations

4. Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?

A) The "evaluate"-part
B) The "analyze"-part
C) The "design"-part
D) The "iterate"-part

Solutions: