Exam Code: C4090-958
Exam Name: Enterprise Storage Technical Support V3
Certification Provider: IBM
Corresponding Certification: IBM Certified Specialist
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IBM C4090-958 Exam Syllabus Topics:

SectionObjectives
IBM Enterprise Storage Concepts- Storage architecture fundamentals
  • 1. Storage virtualization overview
    • 2. Block storage concepts
      - IBM storage portfolio overview
      • 1. Disk and flash storage technologies
        • 2. IBM SAN storage systems
          Troubleshooting and Support- Recovery procedures
          • 1. Data recovery concepts
            • 2. System restore operations
              - Problem determination
              • 1. Fault isolation techniques
                • 2. Log analysis basics
                  Administration and Maintenance- Maintenance operations
                  • 1. Firmware updates
                    • 2. System health checks
                      - Monitoring and management
                      • 1. Performance monitoring
                        • 2. Capacity management
                          Installation and Configuration- Connectivity and integration
                          • 1. SAN connectivity basics
                            • 2. Host attachment methods
                              - System setup and initialization
                              • 1. Storage provisioning concepts
                                • 2. Basic configuration tasks

                                  IBM Enterprise Storage Technical Support V3 Sample Questions:

                                  1. How can a customer view 30 minutes of performance data from the SVC?

                                  A) Both Tivoli Storage Productivity Center and SVC GUI interface
                                  B) Only through a SVC GUI interface
                                  C) Only through the CIMOM and only with Tivoli Storage Productivity Center
                                  D) Only though Tivoli Storage Productivity Center


                                  2. A customer has several legacy storage arrays containing many hot spare disks. The customer has heard that the IBM XIV does not have any hot spares. What should the technical specialist explain to the customer about the way the IBM XIV works?

                                  A) he IBM XIV does not use hot spares; each drive has spare capacity and spreads the data across the spare capacity of each drive.
                                  B) The IBM XIV has four hot spares per module to allow for multiple hot spare failures at one time.
                                  C) Legacy storage arrays with hot spares take hours to rebuild extending the failure window
                                  D) he IBM XIV has two hot spare drives per module to handle failures.


                                  3. What is the maximum number of PC and SCSI ports on an XIV Gen3 storage system?

                                  A) 24 PC ports and 6 SCSI ports
                                  B) 22 PC ports and 12 SCSI ports
                                  C) 24 PC ports and 22 SCSI ports
                                  D) 12 PC ports and 24 iSCSI ports


                                  4. A customer has just installed a ProtecTlER TS7620 SM2, and has accessed the PT Manager for the first time. Where would the implementation engineer fulfill Registration, E-mail Alerts, and Call Home configuration setup?

                                  A) File->Configuration
                                  B) System -> User Management
                                  C) Node -> Configuration
                                  D) System -> Configuration


                                  5. A customer needs to know how many Global Mirror sessions are supported within a single DS8870. Which information source would have this information?

                                  A) DS8870 Redbook
                                  B) DSsenes website
                                  C) DS8870 quick reference guide
                                  D) IBM DS6000 Series website


                                  Solutions:

                                  Question # 1
                                  Answer: D
                                  Question # 2
                                  Answer: A
                                  Question # 3
                                  Answer: C
                                  Question # 4
                                  Answer: C
                                  Question # 5
                                  Answer: A

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