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Avaya 72401X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Administration & Maintenance | 20% | - Monitoring and health checks - User and resource management - Backup, restore and upgrades |
| Topic 2: Avaya Meetings Server Architecture & Components | 25% | - System overview and solution design - Network infrastructure and requirements - Core components and roles |
| Topic 3: Installation & Configuration | 25% | - Service configuration and integration - Server deployment and setup - Pre-installation planning and prerequisites |
| Topic 4: Troubleshooting & Diagnostics | 30% | - Client and endpoint troubleshooting - Call flow and signaling issues - Media and connectivity problems - Log analysis and alarm handling |
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