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Avaya 72201X Exam Syllabus Topics:

Avaya Aura® Core Components Support Certified Sample Questions:

1. What documents are expected to be filled out by customers/partners before contacting support in Avaya's Diagnostic Methodology program?

A) Problem Clarification
B) Cause
C) Troubleshooting steps taken
D) Problem Statement
E) Knowledge Management
F) Details/Findings

2. Which of the following commands can you use to check whether the Avaya Aura Session Manager (SM) application processes are running?

A) On the SM dashboard, select Status Applications from the Shutdown System pull-down menu.
B) Execute the SM status all command.
C) Execute the SM CLI statapp command.
D) Use the Linux command ps -ef | grep -i "SM"
E) On the SM dashboard, select Status Applications from the Service State pull-down menu.

3. What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose three.)

A) Utilized Code
B) QOS Analytics
C) Element status
D) Caller ID
E) Destination IP address
F) Caller location

4. A customer wants to implement CAC Sharing between the Session Manager (SM) in Main office and Communication Manager located in a branch location. What are the steps involved in implementing CAC Sharing?

A) Configure Network Regions and Network Regions Group in Communication Manager, assign Bandwidth limits to the location, enable Shared Bandwidth Management for CM SIP entity in Session Manager.
B) Configure Network Regions and Network Regions Group in Communication Manager, enable Shared Bandwidth Management, assign Bandwidth limits to the location, enable Shared Bandwidth Management for CM SIP entity in Session Manager.
C) Configure Network Regions and Shared Bandwidth Management Groups in Communication Manager, assign Bandwidth limits to the location, enable Shared Bandwidth Management for CM SIP entity in Session Manager.
D) Configure Network Regions and Shared Bandwidth Management Groups in Communication Manager, enable Shared Bandwidth Management, assign Bandwidth limits to the location, enable Shared Bandwidth Management for Network Region SIP entity in Session Manager.
E) Configure Network Regions and Network Regions Group in Communication Manager, assign Bandwidth limits to the Entity Link, enable Shared Bandwidth Management for CM SIP entity in Session Manager.

5. After a successful registration, how does an Avaya SIP telephone learn if any of its Call Forward features are active at the moment?

A) It sends a Subscribe - avaya-cm-feature-status event package to Aura Communication Manager (CM) via Aura Session Manager (SM).
B) It sends a Subscribe - avaya-ccs-profile event package to Aura Session Manager (SM); Aura Session Manager (SM) in turn replies with a Notify-avaya-ccs-profile.
C) It sends a PPM getDeviceData request to Aura Session Manager (SM); Aura Session Manager (SM) replies with a getDeviceData response.
D) It queries the LDAP database for active feature status.
E) It sends a SIP INFO request to Aura Session Manager (SM), which replies with the active Call Forwarding status.

Solutions: