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- Total Questions: 63
- Updated on: Oct 25, 2026
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- Total Questions: 63
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- Total Questions: 63
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Authoritative material is not a slogan — it is a process. The 6402 bank at PrepAwayPDF is authored and maintained by a large team of subject professionals, updated continuously, and supported by 63 practice questions whose answers are verified before they reach you.
Avaya 6402 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office Implementation 6402 Exam |
| Exam Number: | 6402 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice, Scenario-based questions |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Duration: | 60-90 |
| Related Certifications: | Avaya IP Office Administration Avaya Certified Implementation Specialist (ACIS) - IP Office |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Typically online proctored or authorized test center delivery depending on region |
| Pre Condition: | Recommended knowledge of basic IP networking and telephony concepts; familiarity with Avaya IP Office fundamentals is advised. |
Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Initial Configuration | - System setup and commissioning
|
| IP Office System Architecture | - IP Office components and deployment models
|
| User and Extension Management | - User provisioning and administration
|
| Maintenance and Troubleshooting | - System monitoring and diagnostics
|
| Voicemail and Messaging | - Voicemail Pro configuration
|
| Trunking and Connectivity | - SIP and PSTN configuration
|
FAQ: Preparing for the Avaya IP Office Implementation Exam
Three full versions of the 63 practice questions for the Avaya IP Office Implementation exam, all in one moderately priced package: a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. You also receive a free demo, 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
Grading scales and fees are published by Avaya and can change; verify the current details on the official site.
Avaya recommends these training resources for the Avaya IP Office Implementation exam:
Combine the official training with the 63 practice questions from PrepAwayPDF — the questions reveal how well the training actually settled.
The official Avaya page lists the current exam duration and question count; review them before test day.
Yes, under written conditions. Take the Avaya IP Office Implementation exam within 60 days of purchase, and if you do not pass, PrepAwayPDF refunds you in full. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value while keeping your original update service. Orders are delivered by email within 1 minute — if nothing arrives within 2 hours, contact support.
The 6402 exam is an official Avaya certification exam covering the Avaya IP Office Implementation syllabus detailed above. It counts toward these credentials: Avaya IP Office Administration, Avaya Certified Implementation Specialist (ACIS) - IP Office. As the certification grows more important in its field, the exam stays demanding — which is exactly why structured practice matters. PrepAwayPDF prepares you with 63 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
Recommended knowledge of basic IP networking and telephony concepts; familiarity with Avaya IP Office fundamentals is advised. Since policies evolve, confirm the current requirements on the official Avaya exam page before scheduling.
The official Avaya IP Office Implementation outline defines 6 content domains. The three heaviest are Trunking and Connectivity, Installation and Initial Configuration, and Maintenance and Troubleshooting. The full list is in the topics section above, and the 63 practice questions at PrepAwayPDF cover each domain.
Avaya IP Office Implementation Sample Questions:
With which two features does the Line Group ID correlate? (Choose two.)
- A. Time profile
- B. Hunt group
- C. Voice recording
- D. ARS
- E. ICR
Correct Answer: D,E 🗳️
The IP Office can have user's extension numbers that range from one to nine digits. Additional considerations should be made when planning and assigning extension numbers for hunt groups and users. Which two are best practices when creating a uniform dial plan In the IP Office? (Choose two.)
- A. All extensions should have the same length of digits.
- B. Users and hunt groups must have duplicate extension numbers as long as both reside in different IP Offices in a Small Community Network.
- C. Users and Groups shouldhave unique extension numbers in all IP Offices in a SmallCommunityNetwork.
- D. All user's extensions should match a physicalline as long as both reside in different IP Offices In a Small Community Network.
Correct Answer: A,C 🗳️
A call is directed to the First hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?
- A. both the first and second huntgroup user mailboxes
- B. the first hunt group mailbox only
- C. the second hunt extension group mailbox only
- D. the general sampling mailbox because hunt groups do not have mailboxes
Correct Answer: B 🗳️
IP Office 500V2 with a System SD card offers Embedded Voicemail.
What is the maximum storage capacity for voicemails?
- A. 20 hours
- B. 15 hours
- C. 40 hours
- D. 25 hours
Correct Answer: B 🗳️
With reference to the Hunt Group settings in the exhibit, and assuming a call has not been answered, where will it be in 50 seconds?
- A. playing the AmsterdamSales queue announcement
- B. ringing extension 1001
- C. in voicemail
- D. ringing the AmsterdamMain hunt group
Correct Answer: C 🗳️
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