Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam: 3309 Exam
"Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam", also known as 3309 exam, is a Avaya Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 124 Q&As to your 3309 Exam preparation. In the 3309 exam resources, you will cover every field and category in ACIS Certification helping to ready you for your successful Avaya Certification.
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Avaya 3309 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam 3309 |
| Exam Number: | 3309 |
| Available Languages: | English |
| Exam Duration: | 90-120 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | Avaya Aura® Contact Center Administration Avaya Aura® Experience Portal Implementation |
| Recommended Training: | Avaya Aura® Experience Portal Training Courses Avaya Learning Catalog |
| Exam Registration: | Avaya Training and Certification Portal Pearson VUE Avaya Exams |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Delivered via Avaya certification testing platform or authorized testing partner (often Pearson VUE depending on region) |
| Pre Condition: | Recommended knowledge of Avaya Aura® Experience Portal and basic contact center concepts; prior hands-on experience is strongly advised but not strictly required. |
| Official Syllabus URL: | https://www.avaya.com/training/ |
Avaya 3309 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Deployment | - System installation and environment setup - Integration with Avaya Aura ecosystem |
| Topic 2: POM Implementation | - Campaign setup and dialing strategies - Proactive Outreach Manager configuration |
| Topic 3: Configuration and Administration | - User and system administration - Call flow configuration and application design |
| Topic 4: Security and Integration | - Authentication and secure access configuration - Integration with external systems and APIs |
| Topic 5: Experience Portal Architecture and Components | - Experience Portal and POM component overview - Core system architecture and call flow design |
| Topic 6: Maintenance and Troubleshooting | - System monitoring and log analysis - Fault isolation and performance tuning |
Common Questions About the Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
The Avaya Aura® Experience Portal with POM Implementation and Maintenance (exam code 3309) is the exam you pass to earn the Avaya Aura® Experience Portal certification. It is also connected with related credentials such as Avaya Aura® Experience Portal Implementation, Avaya Aura® Contact Center Administration. If you are mapping out a certification path with Avaya, this exam is a milestone worth planning around.
Recommended knowledge of Avaya Aura® Experience Portal and basic contact center concepts; prior hands-on experience is strongly advised but not strictly required.
Eligibility rules can be adjusted by Avaya over time, so before you register, confirm the current requirements on the official exam page: view the official 3309 exam information.
You can book the 3309 exam through the official registration channels below:
How the exam is taken: Delivered via Avaya certification testing platform or authorized testing partner (often Pearson VUE depending on region).
Avaya lists the following official training options for candidates preparing for this exam:
Once you have worked through the training, measure your readiness with the 124 practice questions from PrepAwayPDF — they show you exactly which topics still need attention before you book the exam.
Yes. PrepAwayPDF offers a free PDF demo of the 3309 practice questions, so you can judge the quality of the material firsthand before paying anything. Every purchase also includes 365 days of free updates — if Avaya changes the exam during that year, your material changes with it. And when the free update period expires, you can extend it at a 50% discount from within your member zone.
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The official Avaya Aura® Experience Portal with POM Implementation and Maintenance outline divides the exam content into 6 main domains. The first three are:
- Maintenance and Troubleshooting
- Security and Integration
- Installation and Deployment
That is only the headline view — scroll back up to the Exam Topics section on this page for the complete domain-by-domain breakdown before you plan your study schedule.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)
- A. A separate application server is required to run POM applications.
- B. Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.
- C. A remote database.
- D. H.323 or SIP ports configured and in service.
- E. The correct number of AAEP and POM licenses for features required.
Correct Answer: B,D,E 🗳️
Trace item in the Avaya Aura@ Orchestration Designer application is being used to debug an application in the Tomcat runtime environment.
In which directory is the Trace item log file located in an Avaya Aura@ Experience Portal (AAEP) runtime environment?
- A. <EclipseWorkspace>\<ApplicationName>\data\log
- B. $CATALINA_HOME/webapps/<app_name>/data/log
- C. $CATALINA_HOME/webapps/data/log
- D. < Eclipse Workspace >\data\log
Correct Answer: B 🗳️
When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)
- A. The graphical user interface (GUI)
- B. The AAEP Web administration POM menu
- C. The Remote Desktop
- D. The command line interface (CLI)
- E. The Tomcat Administration Screen
Correct Answer: A,D 🗳️
Which two statements about the priority of a Proactive Outreach Manager (POM) campaign are true? (Choose two.)
- A. Campaign priority determines the media channels used by a campaign.
- B. The priority of the campaign determines when the campaign will start.
- C. The priority of the campaign determines the number of licenses POM allocates to a particular campaign during execution.
- D. Available priorities are 1-8.
- E. Available priorities are 1-10.
Correct Answer: C,E 🗳️
Which statement about Auxiliary Experience Portal Manager (EPM) is true?
- A. An Auxiliary EPM can be installed co-resident with MPP server.
- B. More than one Auxiliary EPM server can be added per AAEP 7.0 system.
- C. Only one Auxiliary EPM server can be added per Avaya Aura@ Experience Portal (AAEP) 7.0 system.
- D. An Auxiliary EPM can be installed on a single server AAEP system.
Correct Answer: D 🗳️
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