Exam Code: 920-340
Exam Name: Nortel Software Communication System 500 Rls.2.0 Config
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Nortel 920-340 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- System monitoring and diagnostics
- Fault isolation and recovery procedures
Topic 2: Installation and Initial Configuration- Basic system initialization and setup procedures
- Hardware installation and wiring
Topic 3: System Architecture and Overview- System capabilities and deployment scenarios
- SCS 500 Release 2.0 platform components
Topic 4: Call Processing and Routing- Routing tables and call handling rules
- Dial plan configuration
Topic 5: Networking and Connectivity- Remote access and system connectivity
- IP configuration and network integration
Topic 6: System Administration- Feature programming and system parameters
- Class of Service and permissions configuration
- User provisioning and extensions
Topic 7: Voice Services Integration- Voicemail configuration
- Auto attendant setup

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