Exam Code: 202
Exam Name: Pre-Sales Fundamentals
Certification Provider: F5
Corresponding Certification: F5 Certification
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F5 202 Exam Syllabus Topics:

SectionObjectives
Topic 1: Proposal- Solution recommendation
  • 1. Recommend F5 products based on technical requirements
    • 2. Recommend F5 products based on business requirements
      - Technical validation
      • 1. Answer technical queries on proposed solutions
        Topic 2: Supporting the close- Sales enablement
        • 1. Engage appropriate F5 resources
          • 2. Build BOM (Bill of Materials)
            • 3. Identify stakeholders and personas
              - Sizing and planning
              • 1. Determine licensing requirements
                • 2. Gather information for solution sizing
                  Topic 3: Ongoing support and maintenance- Post-sales support positioning
                  • 1. Support escalation resources
                    • 2. Maintenance lifecycle understanding
                      Topic 4: Discovery- Correlate F5 solutions to needs
                      • 1. Align customer requirements with F5 product portfolio
                        • 2. Match business and technical initiatives to solutions
                          - Prospecting customer opportunities
                          • 1. Identify business and technical challenges
                            • 2. Map organizational structure and decision makers
                              - Research the company and customer
                              • 1. Job postings to identify initiatives and investments
                                • 2. Corporate website research (press releases, acquisitions, blogs)
                                  Topic 5: Education- Educate and present F5 solutions
                                  • 1. Value communication for technical and non-technical audiences
                                    • 2. Technical capabilities and messaging
                                      - Technical demonstrations
                                      • 1. Reproducing technical scenarios
                                        • 2. Use of labs, DevCentral, and reference architectures

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