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SAP C_C4H410_01 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. Which elements in a ticket are uniquely identified using a registered product?
There are 2 correct answers to this question.
Response:

A) Service Level Agreements
B) Contract
C) Service Entitlements
D) Warranty

2. You need to apply complex changes to an SAP Hybris Cloud for customer system after go live, which option does SAP recommend to implement these changes?
There are 2 correct answers to this question.
Response:

A) Change projects
B) Merge Projects
C) Combine Projects
D) Convert projects

3. What is a workflow rule used for?
There are 2 correct answers to this question.
Response:

A) To set up automatic e-mail notifications
B) To set up the organizational work distribution
C) To define and activate an approval process
D) To define and activate rules for automatic field updates

4. You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this?
Please choose the correct answer.
Response:

A) The Fine Tuning activity is closed.
B) The Corresponding scoping element is NOT activated.
C) The Fine Tuning activity is NOT added to the project.
D) The Fine Tuning activity is NOT open for configuration.

5. How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:

A) Create a business role that has access to the work center view and assign it to the business user.
B) Use business scoping to activate the work center containing the view
C) Assign the business user to the territory structure.
D) Copy the access rights from a business user who already has access to the work center view

Solutions: