Microsoft Teams Voice Engineer: MS-720 Exam


"Microsoft Teams Voice Engineer", also known as MS-720 exam, is a Microsoft Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 123 Q&As to your MS-720 Exam preparation. In the MS-720 exam resources, you will cover every field and category in Microsoft 365 Certified: Teams Voice Engineer Expert Certification helping to ready you for your successful Microsoft Certification.

  • Exam Code: MS-720
  • Exam Name: Microsoft Teams Voice Engineer
  • Total Questions: 123

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Exam MS-720: Microsoft Teams Voice Engineer

Candidates for this exam are Microsoft Teams voice engineers that plan, design, configure, maintain, and troubleshoot integrated communications solutions at an organization. They must be able to translate business requirements into technical architecture and designs for communication solutions.

Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Microsoft Teams Calling Plans. Candidates also manage devices certified for Microsoft Teams, audio/video conferencing, and voice migration.

Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. They also work with administrators for other workloads, including networking, identity, licensing, security, and compliance.

The English language version of this exam was updated on May 4, 2022. Please download the study guide in the “Tip” box to see the current skills measured.

Passing score: 700. Learn more about exam scores.

Part of the requirements for: Microsoft 365 Certified: Teams Voice Engineer Expert

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Microsoft Teams Voice Engineer study materials help you to pass the exam

From its first version, Microsoft Teams was a platform where users could communicate and collaborate in real-time, by voice or text, via chat rooms, video conferences, files sharing, and much more. By adding features like Siri Shortcuts, it is now even easier for the end-user to access the functionality of Microsoft Teams with simple voice commands. The IT industry is evolving rapidly due to the emergence of flexible cloud services. Cloud computing allows us to optimize the use of various resources - compute power, storage capacity, etc. as well as providing us with flexibility when we need to scale our resources up or down according to demand. This allows us to focus on our core business rather than managing infrastructure and compliance issues. Microsoft Teams is offered as a service running on Azure which makes it easy for businesses to adopt rich collaboration capabilities without investing in infrastructure and ensures scalability requirements can be easily met to support growth.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720

Microsoft Certification opens up new doors and job opportunities in the IT industry

Microsoft Certification has helped many individuals to gain employment in the IT industry and elevate their careers to new heights by allowing them to demonstrate their skills and abilities. Intel is a global leader in computing innovation. We create technology to make amazing experiences possible for business and society, and we empower businesses to turn their goals into reality. The role of the Microsoft Teams Voice Engineer will be the primary voice on the team. This person is responsible for designing, developing, and deploying audio solutions within Microsoft Teams that align with the product strategy priorities established by the product lead. Internet that integrated the client to refund practice. Incumbents must demonstrate a depth of knowledge, skills, and experience in one or more areas of expertise, including but not limited to: media server administration; media production; media processing; audio conferencing (desktop or “hansel” mode); audio routing; and audio performance tuning for Microsoft Teams. Substantial travel is required to build relationships inside Microsoft and with key industry partners.

Microsoft MS-720 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Microsoft Teams Phone for voice users15-20%- Manage voice applications
- Implement call park and call transfer
- Assign licenses and policies
- Configure voice routing policies
Topic 2: Plan and configure Microsoft Teams clients and devices5-10%- Configure IP phones and Teams Rooms
- Plan device deployment
- Manage device policies
- Update and monitor devices
Topic 3: Plan and configure Direct Routing15-20%- Implement call routing policies
- Design Direct Routing infrastructure
- Configure Session Border Controller (SBC)
- Deploy Survivable Branch Appliance (SBA)
- Configure media bypass
Topic 4: Plan and configure Microsoft Teams Phone25-30%- Plan and design Microsoft Teams PSTN solution
- Configure auto attendants and call queues
- Manage phone numbers
- Select PSTN connectivity option
- Configure audio conferencing
- Implement emergency calling
Topic 5: Optimize network performance5-10%- Implement quality of service (QoS)
- Plan network topology
- Validate network performance
- Assess network requirements
Topic 6: Monitor and troubleshoot Microsoft Teams Phone15-20%- Resolve Direct Routing issues
- Analyze call analytics and logs
- Troubleshoot PSTN connectivity
- Monitor call quality and reliability

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