Avaya Aura® Call Center Elite Implementation Exam: 7392X Exam

"Avaya Aura® Call Center Elite Implementation Exam", also known as 7392X exam, is a Avaya Certification. With the complete collection of questions and answers, PrepAwayPDF has assembled to take you through 64 Q&As to your 7392X Exam preparation. In the 7392X exam resources, you will cover every field and category in ACIS Certification helping to ready you for your successful Avaya Certification.

  • Exam Code: 7392X
  • Exam Name: Avaya Aura® Call Center Elite Implementation Exam
  • Certification Provider: Avaya
  • Corresponding Certification: ACIS
  • Updated: Oct 26, 2026
  • No. of Questions: 64 Questions & Answers with Testing Engine
  • Download Limit: Unlimited

7392X Online Test Engine

Online Tool, Convenient, easy to study. Instant Online Access Supports All Web Browsers
Practice Online Anytime Test History and Performance Review Supports Windows / Mac / Android / iOS, etc.

Price: $69.98

Try Online Engine Demo

7392X Desktop Test Engine

Installable Software Application Simulates Real Exam Environment Builds Exam Confidence
Supports MS Operating System Two Modes For Practice Practice Offline Anytime

Price: $69.98

Software Screenshots

7392X Practice Q&A's

Printable PDF Format Prepared by IT Experts Instant Access to Download
Study Anywhere, Anytime 365 Days Free Updates Free PDF Demo Available

Price: $69.98

Download Demo

Clear up nervousness before the test — imitate it first. The Avaya Aura® Call Center Elite Implementation test engine at PrepAwayPDF sets timed mock exams: 64 practice questions for the 7392X exam.

Avaya 7392X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura® Call Center Elite Implementation Exam
Exam Number:7392X
Exam Duration:90-120
Real Exam Qty:60–70 (commonly ~64)
Available Languages:English
Exam Format:Multiple Choice Questions, Scenario-based Questions
Related Certifications:Avaya Aura Communication Manager
Avaya Call Center Elite
Recommended Training:Avaya Official Training (Call Center Elite Implementation)
Exam Registration:Avaya Certification Portal
Sample Questions: DOWNLOAD DEMO
Exam Way:Typically computer-based exam delivered through authorized Avaya testing centers or online proctoring (varies by region and provider).
Pre Condition:Recommended experience with Avaya Aura Communication Manager and call center environments; familiarity with routing, vectoring, and ACD concepts.
Official Syllabus URL:https://www.avaya.com/

Avaya 7392X Exam Syllabus Topics:

SectionObjectives
Avaya Aura Call Center Architecture- Core components and architecture
  • 1. Session Manager integration
    • 2. Media Server functions
      • 3. Communication Manager role
        Call Center Elite Features- Agent and skill management
        • 1. Skill preferences and routing
          • 2. Expert Agent Selection (EAS)
            • 3. Business Advocate (BA)
              - Vectoring and routing
              • 1. Call treatment logic
                • 2. Look-Ahead Interflow
                  • 3. VDN and vector processing
                    Configuration and Administration- Call center setup
                    • 1. Feature Access Codes (FAC)
                      • 2. VDN and vector configuration
                        • 3. Hunt groups and skill groups
                          Advanced Call Handling- Routing strategies
                          • 1. Skill-based routing
                            • 2. Greatest Need / Service Level Maximizer (SLM)
                              • 3. Conditional call treatment
                                Reporting and Monitoring- Call center reporting systems
                                • 1. CMS / Avaya IQ reporting
                                  • 2. BCMS (Basic Call Management System)
                                    • 3. Real-time and historical reporting

                                      7392X Exam FAQ — Clear the Nerves

                                      The Avaya Aura® Call Center Elite Implementation is Avaya's certification exam for Avaya Certified Implementation Specialist (ACIS) – Call Center Elite Implementation, at the Professional level. It's demanding enough to intimidate — timed practice is the cure. Related credentials include Avaya Aura Communication Manager, Avaya Call Center Elite.

                                      Yes:

                                      After any course, build confidence with the 64 practice questions for the Avaya Aura® Call Center Elite Implementation — every answer expert-verified.

                                      Through the vendor's official registration channels:

                                      The Avaya Aura® Call Center Elite Implementation is delivered Typically computer-based exam delivered through authorized Avaya testing centers or online proctoring (varies by region and provider). — pick the arrangement that suits you when booking.

                                      90-120 for 60–70 (commonly ~64) questions. The PrepAwayPDF APP engine imitates the real test — set timed exams, mark performance, point out mistakes — so exam day feels rehearsed.

                                      The Avaya Aura® Call Center Elite Implementation blueprint spans 5 domains — including Call Center Elite Features, Reporting and Monitoring, Advanced Call Handling. The complete outline above lists every subtopic; our IT staff keep the material aligned daily.

                                      Recommended experience with Avaya Aura Communication Manager and call center environments; familiarity with routing, vectoring, and ACD concepts. Eligibility rules change over time, so verify the current requirements on the official page (official 7392X exam page) before registering.

                                      Soon after payment you receive the Avaya Aura® Call Center Elite Implementation material by automatic email — about a minute, with Credit Card payment and a strict information system keeping money and data safe; our 7*24 service replies within 2 hours, even on official holidays. If you fail the corresponding 7392X exam within 60 days of purchase, we refund in full: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

                                      Yes — download the free Avaya Aura® Call Center Elite Implementation demo and feel the engine before paying. Purchases include 365 days of free updates by email; renew afterward at 50% off.

                                      Avaya Aura® Call Center Elite Implementation Sample Questions:

                                      Which three Items are components of Communication Manager? (Choose three.)

                                      • A. trunks
                                      • B. gateways
                                      • C. desktops
                                      • D. endpoints
                                      • E. sessions
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B,C,E  🗳️

                                      With Expert Agent Selection (EAS), when is an agent-loginlD associated with a specific extension?

                                      • A. When the agent logs in at that extension
                                      • B. When the telephone extension is configured on the station form
                                      • C. When the station has Auto Answer enabled
                                      • D. When the agent's login ID Is administered in the switch
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

                                      What are the four mandatory and optional parameters in a Vector Directory Number (VDN) configuration?
                                      (Choose four.)

                                      • A. Vector
                                      • B. Agent Login
                                      • C. Extension
                                      • D. Hunt Group
                                      • E. Skill Preferences
                                      • F. Measured Format
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,C,E,F  🗳️

                                      Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load balance by comparing sites?

                                      • A. Network Call Transfer
                                      • B. Look-Ahead Interflow
                                      • C. Adjunct Routing
                                      • D. Network Call Redirection
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B  🗳️

                                      Explanation: Only visible for PrepAwayPDF members. You can sign-up / login (it's free).

                                      Direct Agent calls are not getting counted correctly In the Call Management System (CMS). What must be administered so that Direct Agent calls are measured properly?

                                      • A. ead-mla
                                      • B. Class of Restriction (COR)
                                      • C. Class of Service (COS)
                                      • D. skill-level
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B  🗳️

                                      Viewing page 1 out of 13 pages.
                                      Viewing questions 1-5 out of 64 questions.

                                      8%

                                      1195 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)

                                      Yes, just as what you promised, I passed 7392X exam with high score.

                                      Harold

                                      Harold     4.5 star  

                                      I am very interested in this 7392X course and i also have a brandnew study experience! The most improtant thing is that i have passed my 7392X exam! Thank you!

                                      Jacob

                                      Jacob     4 star  

                                      I have come to pay my sincere gratitude for making me pass 7392X exam in first attempt, I was badly confused with the lengthy courses but thanks to your 7392X exam guide that took my preparations from amateur to professional levels, I will always be thankful to you for this favor.

                                      Ron

                                      Ron     5 star  

                                      I bought the exam software included in the pdf file by PrepAwayPDF. 7392X exam became 10 times easier than it was last time.

                                      Herbert

                                      Herbert     5 star  

                                      Thanks - Have passed 7392X exam with using your dumps

                                      Jocelyn

                                      Jocelyn     4.5 star  

                                      Thanks so much! The 7392X study guide contains all of the questions and answers on the real exam paper which i found to be very helpful and easy to pass.

                                      Jill

                                      Jill     4.5 star  

                                      7392X online test engine is informative and useful, I have passed today. Would recommend to all!

                                      Dominic

                                      Dominic     4.5 star  

                                      I enjoy preparing with your 7392X exam materials. And they works well on my MAC OS. I believe i can pass for sure.

                                      Laura

                                      Laura     4.5 star  

                                      The best 7392X exam reference I have ever bought! With it, I passed the exam with ease. Thank you!

                                      Lyndon

                                      Lyndon     4.5 star  

                                      PrepAwayPDF 7392X guide was comprehensive enough to impart to me the thorough knowledge on all key aspects of the certification topics. The information in the questions and answers in the guide was quite useful

                                      Ternence

                                      Ternence     5 star  

                                      I passed my 7392X test just within two weeks.

                                      Kimberley

                                      Kimberley     5 star  

                                      Passed 7392X exam yesterday,just come here to say thank you.

                                      Mandy

                                      Mandy     4 star  

                                      When I was preparing for the 7392X Exam, I couldn’t find any right material to pass it at my first attempt. But PrepAwayPDF helped me timely, I'm very happy.

                                      Atalanta

                                      Atalanta     5 star  

                                      Though the 7392X Q&A changed, your updated version is good to cover all the new information. Passed the exam with ease.

                                      Jason

                                      Jason     4.5 star  

                                      This dump is valid. You gave me the best products to pass 7392X exams. Thanks a lot to PrepAwayPDF.

                                      Robin

                                      Robin     4.5 star  

                                      I was surprised to see the high quality notes prepared by experienced professionals. The notes were quite easy and I was able to get prepare for my 7392X exams on time. I owe alot to PrepAwayPDF for helping me out at the right time.

                                      Michaelia

                                      Michaelia     5 star  

                                      I passed 7392X exam.
                                      I never think that I can achieve it.

                                      Renee

                                      Renee     4.5 star  

                                      I hadn’t even the slightest problem in understanding the various concepts and easily went through all the major concepts within a few days. Passed 7392X exam today.

                                      Nancy

                                      Nancy     4 star  

                                      LEAVE A REPLY

                                      Your email address will not be published. Required fields are marked *

                                      Security & Privacy

                                      We respect customer privacy. We use McAfee's security service to provide you with utmost security for your personal information & peace of mind.

                                      365 Days Free Updates

                                      Free update is available within 365 days after your purchase. After 365 days, you will get 50% discounts for updating.

                                      Instant Download

                                      After Payment, our system will send you the products you purchase in mailbox in a minute after payment. If not received within 2 hours, please contact us.

                                      Money Back Guarantee

                                      Full refund if you fail the corresponding exam in 60 days after purchasing. And Free get any another product.